Kony Mobile Hospitality lets you get innovative hotel features to market faster, encouraging loyalty and enhancing the guest experience on the mobile device or web browser they choose.
Kony Mobile Hospitality
Booking
Let guests research the hotel and city, book a room, reschedule or cancel a reservation, manage upgrades, make special requests, and even pay for their hotel on their mobile phone. Features include:
Let guests research the hotel and city, book a room, reschedule or cancel a reservation, manage upgrades, make special requests, and even pay for their hotel on their mobile phone. Features include:
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Loyalty
Your customers can manage everything relating to their loyalty rewards program, such as view balances, purchase points and request missing hotel stay credits. Features include:
Your customers can manage everything relating to their loyalty rewards program, such as view balances, purchase points and request missing hotel stay credits. Features include:
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Marketing & Offers
Help guests find great travel deals by providing personalized offers on their mobile phone. They can receive partner promotions from airlines or rental car companies and manage how and when they want to receive these deals. Features include:
Help guests find great travel deals by providing personalized offers on their mobile phone. They can receive partner promotions from airlines or rental car companies and manage how and when they want to receive these deals. Features include:
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Travel
Customers can check in, make reservations for dining, the spa, golf and more. They can even change their reservation or extend their stay. Features include:
Customers can check in, make reservations for dining, the spa, golf and more. They can even change their reservation or extend their stay. Features include:
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Extensible
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Integration
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Reporting
Metrics include:
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Hosting
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Reduce costs. Increase occupancy. Keep your guests coming back.
Kony leads the mobile travel industry with three of the top five hotel chains as customers and 70% of U.S. airlines. With Kony Mobile Hospitality, your guests can research and book rooms right from their phone.
Don’t settle for supporting just a few of your customers, or limiting yourself to the few features most vendors allow you to use. Based on the KonyOne Platform, Kony Mobile Hospitality is the only mobile hospitality solution that lets you reach your customers on essentially every phone, browser or tablet without compromise, delivering a user experience optimized for each device.
Kony Mobile Hospitality:
- Lets your customers conduct all their travel and hospitality needs on the mobile device of their choice.
- Is a suite of pre-configured modules with “out of the box” functionality based on best practices in the hospitality industry.
- Is configurable, allowing you to provide a highly personalized, branded mobile experience to your customers and prospects.
- Is built on the KonyOne Platform, allowing you to get to market quickly and support future growth in the mobile channel.
Kony Mobile Hospitality is built on the powerful KonyOne Platform which allows you to:
- Future-proof your mobile investment as upgrades and new devices come to market
- Avoid vendor lock-in through an open-standards architecture
- Change once, change everywhere—updates, security patches and fixes
- Enable an extensive user experience with the KonyOne Studio
- Engage with Kony's enterprise-grade mobile application server
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Maintain extensive coverage and support on:
- All major native operating systems
- Mobile web on over 9,000 devices from feature phone browsers to HTML5
- Tablets and kiosks
- Social Networks including Facebook and Twitter
- 2-way SMS
- Native application push notifications
Make changes without the need to Re-build or Re-publish the App
- Leverage a Web-based tool to manage and perform your updates
- Create a truly customized experience for your brand
- Tailor the look and feel, flow and style for your unique business needs
Kony Mobile Hospitality configuration supports:
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FAQs
Expand All- What mobile delivery channels do you support with the mobile hospitality product?
- Kony Mobile Hospitality supports guest interaction via native application, mobile web and SMS. The Kony Platform supports over 9000 different mobile devices.
- Does your application allow guests to book rooms?
- Not only can guests book rooms, but they can check-in, change a reservation and also reserve property amenities like golf tee times, restaurant and spa appointments. In addition, they can request room upgrades and stay extensions or late check-outs.
- Can your application be used for our guests to manage the loyalty program with us?
- Using Kony Mobile Hospitality, guests can view account summaries, check on available rewards, request missing stay credit and view existing reservations.
- What kind of hotel research capabilities does it provide?
- Kony Mobile Hospitality allows guests to look for an available property, check rates, view property details/description as well as research destination information such as ground transportation and location highlights.
- Can your mobile solution share information with our online application such as guest profile, preferences, subscriptions, etc.?
- Kony Mobile Hospitality can integrate with your online systems to share information through a number of different methods such as an API, custom connector or SQL queries, depending on the methods the target system makes available. Such integration provides a consistent user experience for your guests.
- What, if any, kind of marketing can I do with your product?
- Kony Mobile Hospitality enables you to generate more interest with your guests for your products/services and those of your partners. It can send offers via SMS, email or push notifications like weekly specials, car rental discounts and more. Guests can also manage their subscriptions to alerts and offers through our application.
Data Sheets
White Papers
A Better Way To Go Mobile - Interactive White Paper
Want to get a better return on your mobile strategy? Download the white paper by answering the questions.
Harnessing BYOD Phenomenon – an IT Guide
Learn how you can find the right mix of what you need to implement BYOD (Bring Your Own Device) quickly and manage it end-to-end, without introducing new IT processes to manage.
MGI Research: Mobile Enterprise Application Platforms (MEAP) Buyer's Guide
This exclusive 36-page guide provides a framework businesses can use to help transition their mobile application strategies from disposable to reusable, from artisanal to industrial. It also catalogs the various tools and purchase considerations for different types of mobile deployments, and shows how to build a business case for mobile deployments within the organization.
The Power of Choice with Kony HTML5-Ready Solutions
Learn how KonyOne's HTML5-Ready solution can benefit your organization today and for the future
Why The “Web Versus Application” Debate Is Irrelevant To Your Mobile Product Strategy
Forrester Research Report - For Consumer Product Strategy Professionals
Best Practices for Taking Your Brand Mobile
Highlights:
How to balance the cost of developing and deploying mobile offerings across multiple devices.
The Six Gotchas: Common Misconceptions In Mobile Applications Development
Highlights:
The challenges of developing, launching and maintaining mobile applications are daunting and make organizations vulnerable to costly mistakes.
Traveler Survey Says: A Multi-Device, Cross-Channel Mobile Strategy is Essential
Highlights:
A survey in mobile users’ travel habits indicates widespread usage of mobile devices in planning leisure trips
Buyer Beware: Not All Mobile Apps Are Created Equal Mobile Wrappers vs. Native, On-Device Applications
Highlights:
Done right, deploying a mobile application can drive steady a increase in adoption rates and customer retention.
Breaking the iPhone Glass Ceiling Opportunity and Challenge in Mobile Consumer Application Development.
This white paper examines mobile applications development and delivery issues. And, offers a realistic approach to overcome the enormous resource investment required to reach the full customer base.
Highlights:
According to Gartner, the iPhone represents just 18% of total smartphones in use today. How can you reach the other 82% of customers using other devices and opertaing systems?
Webinars
Consumer Engagement and the Role of Mobile Apps
Thursday, June 7, 2012 | 12 pm- 1pm PM EMT
This webcast will look at the utility success stories brought about by the use of mobile applications, as well as opportunities for new apps in the future.
On-Demand: Gartner - The Future of Mobility - From Hybrid to Multi-Channel to Context Aware Computing
Gartner Inc. and Kony explained why multi-channel mobile apps will be important in corporate mobility plans and how enterprises can build an app strategy that maximizes adoption.
On-Demand: Gartner - Mobile Application Development Meets the Mainstream
Watch this Gartner Webinar, as Sri Ramanathan, CTO, Kony, and William Clark, Research VP, Gartner Inc, will discuss how organizations can establish mobile app dev best practices that leverage multi channel mobility across a range of business units and mobile worker profiles.
KonyOne: How to Develop & Deploy an HTML5 Mobile Application
In this on-demand webinar, as our experts take you through the steps of designing, building and deploying HTML5 based mobile apps, using the KonyOne platform for mobile web, wrapper and hybrid deployments.
On-Demand: MGI Research - Case Study in Global Banking
View this webinar to hear independent industry analysts from MGI Research discuss these issues in an in-depth and candid interview with Anirban Roy, - the COO of Kony and until recently a senior banking executive with direct responsibility and experience in deploying mobile apps within a large multinational bank.
On-Demand: Gartner - Bring Order to Chaos with a Secure and Scalable BYOD Strategy
View this webinar with Sam Lakkundi, VP Strategy, Kony, and Ken Dulaney, VP and Distinguished Analyst, Gartner, as they will show you how IT departments can implement a secure, scalable, flexible and manageable BYOD strategy to bring much–needed order from the current mobile chaos.
Gartner On-Demand: HTML5 vs. Native Mobile Apps
Learn why organizations don't have to choose whether to support HTML5 or native mobile apps. Find out from Gartner what's driving the adoption of these technologies and how to determine the best course of action for your organization.
Forrester: Build an Operations Stairway to the Mobile Future
Watch this on-demand webinar, Forrester analyst, Jeffery Hammond will introduce steps that content and collaboration professionals must take to support smartphones and tablets.
Demos
Pure Native Apps
Travel Survey Says:
A Multi-Device, Cross-Channel Mobile Strategy is Essential.
Survey of mobile user's travel habits indicates wide spread usage of mobile devices in planning leisure trips.
Download Now
Wrapper or Native Apps?
Done right, deploying a mobile application can increase adoption.
Download Now